| Sexy Lingerie at My Plus Lingerie FAQ |
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How do I place an order?
You can place an (1) order on our secure website, (2) email us your order to sales@mypluslingerie.com (3) Fax us your order to (914) 940-6379 (4) mail your order to: My Plus Lingerie, 1767 Central Park Avenue, Suite # 207, Yonkers, NY 10710, Attn: Orders Dept |
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| How will the billing show up on my credit card statement? |
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| Your credit card will be billed as: New Economy Partners |
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| What is your return policy? |
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At My Plus Lingerie we take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange, less any shipping and handling charges. All returns and exchanges must be authorized by My Plus Lingerie within 4 days. Please click here for our full return policy |
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| How can I make sure I am choosing the right size? |
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| For help in choosing the right size please view our Size Chart. |
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| What payment methods do you accept? |
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The current forms of payments we accept are (1) Visa, MasterCard, American Express and Discover Card, (2) PayPal (no account is necessary and you can pay with Visa, MasterCard, Discover, American Express, Debit Card or eCheck) (3) Money order or cashiers check (all checks/money orders should be made payable to New Economy Partners, LLC) If you have any questions please email Support@MyPlusLingerie.com |
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| What if the item I purchased doesn't fit or I don't like it? |
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If you are unhappy with your purchase from My Plus Lingerie simply return it for a refund or we will be happy to assist you with an exchange. Please email Support@MyPlusLingerie.com and visit our Return Policies for further information on returns and exchanges. |
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| Is my credit card information safe? |
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| At My Plus Lingerie your credit card information is 100% secure. Please see our Privacy Policy for more details or email us with any questions at info@MyPlusLingerie.com |
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| How much is Shipping and Handling? |
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Shipping and Handling is $12.50 for all orders totaling less than $99.99. All orders $100 and above ship FREE! In-stock items ship within 2-5 business days. If an item (s) are out of stock, they will be shipped within 2-3 weeks. You will be notified via email if the item(s) are out of stock. Should you need your items in a hurry, we offer expedited/ rush shipping at an additional fee. Please see our Shipping Policies for more information. |
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| How long will it take to get my order? |
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| Most orders are shipped within 1-5 business days (excluding weekends and holidays) Once your order ships we will notify you via email. |
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| Do you have a catalog? |
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| No, currently we DO NOT have a Catalog Available. |
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| I can't find the answer to my question? |
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| If you cannot find the answer to your question please feel free to contact us at Info@MyPlusLingerie.com for help and one of our customer service representatives will be happy to assist you. |
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